Question 1

What exactly does a postpartum doula do?

Accepted Answer

A postpartum doula provides non-medical emotional, practical, and informational support to families after the birth of a baby. This includes newborn care and soothing, feeding support, light household tasks, sibling integration, and being a calm, knowledgeable presence for new parents navigating an enormous life transition.

Question 2

When should I book? Before or after the baby arrives?

Accepted Answer

We recommend booking during your third trimester to ensure availability. That said, we always try to accommodate last-minute requests. Whether you're 32 weeks pregnant or two days postpartum — reach out, and we will do our best to support you.

Question 3

Do you support all types of families and feeding choices?

Accepted Answer

Absolutely, and without any reservation. We support breastfeeding, bottle-feeding, combination feeding, pumping, and formula. Our approach is entirely non-judgmental. We are here to support your choices, not to impose our own.

Question 4

How is Agape Care different from a night nurse or nanny?

Accepted Answer

A night nurse typically focuses solely on the baby. A nanny is a longer-term childcare provider. A postpartum doula supports the entire family — including the parents' emotional wellbeing, feeding journey, recovery, and confidence. We hold the family as a whole.

Question 5

What areas do you serve in Ontario?

Accepted Answer

We are based in Toronto and offer in-home care across the Greater Toronto Area and surrounding Ontario communities. Our virtual support packages are available to families anywhere in Ontario.

Question 6

How long are typical visits?

Accepted Answer

Overnight visits are typically 8–10 hours (usually 10pm–7am). Daytime visits are generally 4–8 hours, though we tailor everything to your family's schedule. We are flexible — because your life doesn't fit into a rigid template.

Question 7

Is postpartum doula care covered by insurance in Ontario?

Accepted Answer

Coverage varies by provider and plan. Some extended health benefit plans include postpartum doula support. We are happy to provide documentation to support insurance claims. Check directly with your provider for your specific coverage.

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